HCS is a company dedicated to making technology-driven web hosting affordable to all. HCS is based out of Indianapolis, Indiana and Simla, Colorado from where all our sales, support and technical operations take place. Our servers are located at Miami, Florida where we manage them through a team of administrators located physically at the data center as well as remotely from our office at Indianapolis, Indiana and Simla, Colorado. Ever since our launch in December 1999, we have experienced massive growth and have been recognized for excellent system reliability and customer support. We attribute this success to our highly qualified team of administrators and the state-of-the-art software and equipment we use
Superior Data center
Our servers are located in the NAP Of The Americas, in Miami Florida. Nap of the Americas is one of the most impressive data centers in the world. This data center uses a state-of-the-art environmental control system that regulates temperature and humidity levels throughout the facility. The server rooms are the heart of the facility. Here, bunker-style construction provides for nonstop operations and protection of your e-business infrastructure. The only entrance to the server rooms is through highly secured entryways, protected with palm scanners, Card-Key and keypad locks. State-of-the-art fire suppression & electric systems prevent any fire or power surges from disrupting server operations.
With 750,000 square ft of data center space, it has everything necessary to withstand the worst hurricanes possible. No windows, 12 million pounds of concrete and steel ballast on the roof alone, a record 100,000 square foot PSI beam and concrete slab was poured as its foundation, is located outside the 100 year flood zone and, of course, is able to withstand a Category 5 Hurricane. In case of massive power outages, there are 6 massive generators in the upper corners of the building with almost 200,000 gallons of diesel fuel storage! The roof slope is designed to aid in drainage of floodwater in excess of 100-year storm intensity assisted by 18 rooftop drains. Our equipment is located on the 2nd floor and up which is 32 feet above sea level (ground floor is already 14 feet above sea level)
The facility uses CISCO-only routers and switches setup for redundancy and reliability. We are connected by premium tier-1 carriers such as InterNAP which ensure 100% network reliability. This translates into faster downloads and better reliability for our customers
Our servers run only Dual Xeon or Pentium 4 (Hyper-Threaded) processors for maximum efficiency. A minimum of 2GB of server-grade DDRAM is fitted into each of these machines. Our web servers run top-of-the-line Ultra320 SCSI hard disks (10 times more efficient than ordinary SATA hard disks) in a RAID1 configuration. This means that 2 SCSI hard disks are setup in an array which remain an exact mirror of each other at all times. If one hard disk fails, the other picks up immediately ensuring maximum reliability. All our servers are backed up to secure NAS servers every 24 to 48 hours. This along with RAID1 ensures that your data is more safer with us than on your hard disk! We use a powerful internal CISCO firewall to maintain network security and protect our systems from harmful internet traffic.
Proactive monitoring, regular maintenance, security audits and a super cautious approach helps ensure that a technical problem never develop on our servers. We hire only the very best and most experienced System Administrators to take care of our systems. This along with our excellent hosting facility, network and hardware has helped us maintain 99.9% uptime since our launch.
With complete customer satisfaction being our ultimate goal, you can always expect the very best from us. Our customer support system has been streamlined so that you get the very best answer in the minimal amount of time. We offer great services such as Microsoft SQL Server, SSL, Anonymous FTP, Cold Fusion MX, Dedicated IPs, etc. for free while our competitors charge for them.